Heatmiser neoHub Neo System Gateway G2
The Heatmiser neoHub gateway G2 is the second generation gateway to the Neo System, providing remote control for all neoStats in your home, offering you a smarter way to control your heating from anywhere.
Heatmiser neoHub is the gateway to the Neo System, providing remote control of all neoStat's and neoPlug's from your iOS, Android and Windows 10 device.
The neoHub connects to your home broadband router and wirelessly to the neoStats in your home. No special computer knowledge is required, simply plug into your router, create a FREE account via the Neo app and then take control of your heating, hot water and appliances from anywhere.
2 years direct manufacturer warranty.
Can I control my heating if my internet connection fails?
Yes, you can control your heating from the thermostat keypad, but you will not be able to access your heating system remotely.
Is there a subscription fee for Neo?
No, there is no on-going fee. Neo is free to use and will be updated free of charge as enhancements are made to the service.
What is the Range of the Neo System?
50m between each neoStat/neoHub. (Open Space)
- iOS 9.1 or above
- Android 6 or above
- Windows 10
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|Dimensions||170 x 91 x 25.5 mm|
|Max. number of heating circuits||32|
Ratings based on data collected by third party reviewing platform.
23 January 2022 16:45
Tricky to get the hub connected to the existing NeoStat. Tried multiple times before it would connect. Frustrating set up, but now connected it seems fine and works as expected. App is good and it fits into Apple HomeKit as expected.
No problems, as it should be
Prompt delivery and item as expected. Thanks
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the heating community.
20 December 2021 16:31
Does what I need to get from the product, the ability to control it from my phone.
Good first time buyer experience
Great service and goods were received in time. Raised a support ticket but not had any feedback yet.
8 December 2021 21:04
It works very well. Adding the thermostats to the hub was quick and simple enough. The app is not the best but does the job (better than setting the thermostats by hand, for sure). Good HomeKit integration.
Customer service experience
Product as expected, and very fast delivery.
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
5 November 2021 08:49
It's nice and compact. It was easy to set up. Quite often during using app. It drops internet connection.
Also would be nice if it had POE function.
Overall it works
Excellent. Excellent. Excellent. What more can I say. Easy to order. Great price and free next day delivery. So far no problems.
This is lovely to hear. Thank you for submitting a 5 star review on our services.
We appreciate you being a customer.
2 November 2021 08:54
Very easy to set up and use, does exactly what we wanted it to do
Customer service experience
Best price we could find for the Heatmiser Neohub product, free delivery, arrived the next day, worked straight out of the box – excellent in every way
Thank you so much for this 5-star review.
We really appreciate you being a customer and helping to share the word about us.
15 October 2021 10:23
Seems to work well so far. No problems.
Quick delivery, no problems at all.
13 October 2021 09:34
Excellent system to modernise my heating system controls
Great prices, service and speedy delivery
Not only great prices but excellent pre sales support and really fast delivery.
13 October 2021 07:48
Never arrived had to ask for a full refund. Still waiting!!
Complete lack of customer service
My overnight delivery didn’t arrive. When I raised this with the shop their attitude was couldn’t care less. Male member of staff.
Thank you for taking the time to leave feedback.
Unfortunately due to the fact that you entered the wrong postcode when ordering online, it meant that your delivery was actually sent out to the wrong address and we have since tried to correct this for you. You requested to cancel this yesterday after us arranging delivery to your new address - which we are happy to do and we have refunded you also.
Gary H, Stowmarket
2 August 2021 14:07
Great way to remotely and comprehensively control the heating and hot water system.
Excellent and highly recommended.
Good clear website, competitive pricing and excellent delivery service (next day!). Communication was comprehensive and clear throughout the process.
Thank you for this lovely review on our services. It is excellent to hear you were informed every step of the way.
26 July 2021 07:06
Excellent customer experience
Fast delivery and the cheapest price, perfect service
Thank you for these awesome comments. We appreciate you taking the time to complete this review.
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