Heater Shop - Customer Reviews
We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.
We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.
Ratings based on data collected by third party reviewing platform.
| 5 | 90% | |
| 4 | 8% | |
| 3 | 1% | |
| 2 | 0% | |
| 1 | 1% |
Latest Heater Shop customer service reviews
Trusted Customer
20 February 2015 20:52
'My service feedback with Heater Shop'
Very friendly personnel, good service overall.
Trusted Customer
20 February 2015 20:50
'My service feedback with Heater Shop'
Excellent service
Rointe KI1210RAD 1210W Digital Electric Radiator 1000mm 11 Elements
Really pleased with the product
Trusted Customer
20 February 2015 20:37
'My service feedback with Heater Shop'
Great fast service, great price.
Rointe TI100SEB 1000W White Electric Towel Rail Radiator 1900mm
This product is great, fits whole families towels on, looks great and is programable which gives efficient usage, I would highly recommend
Trusted Customer
20 February 2015 20:33
'My service feedback with Heater Shop'
Very competitive price. Excellent delivery.
Rointe KI0330RAD 330W Digital Electric Radiator 360mm 3 Elements
Really neat. Easy to fit and use. Cheap to run.
Trusted Customer
20 February 2015 20:01
'My service feedback with Heater Shop'
top notch service
Rointe KI1210RAD 1210W Digital Electric Radiator 1000mm 11 Elements
great product
Trusted Customer
20 February 2015 19:32
'My service feedback with Heater Shop'
very helpfull
DEVIreg 550 Programmable Thermostat (White)
good product - replacement for same - old one broken (7 yrs old)
Trusted Customer
20 February 2015 19:26
'Sales people were nice'
Sales people were nice
Thanks for your comments did you report the marked heaters upon receipt ? As unfortunately I do not have a record of your complaint. Please advise
Paul Frost
Rointe KI0990RAD 990W Digital Electric Radiator 840mm 9 Elements
Some heaters were marked and even though time is set on the heaters over time it becomes 15 - 30 minutes fast
Rointe MIC110 Remote Control
Quite handy to have a remote for setting more than one heater
Rointe TI030SEM 300W Metal Electric Towel Rail Radiator 900mm
Again the time alters after being set
Trusted Customer
20 February 2015 19:17
'Went with the heater shop as it stated next day delivery, waited in the next…'
Went with the heater shop as it stated next day delivery, waited in the next day to have nothing delivered so called and was assured that it would be next day it went on wrong van.
The next day came and still nothing so called again and after ages waitin for someone to call back was told it wouldn't be here again it would be the next.
Nothing the next so called again to be told because Of my postcode I can't get next day delivery!!
Why didn't they tell me this when ordering an saw postcode
Why didn't they tell me the next day when I called????
And they still haven't updated site to say.
Rointe KI0550RAD 550W Digital Electric Radiator 520mm 5 Elements
Not as cheap to run as I have been told but good heat when it's on.
Trusted Customer
20 February 2015 19:15
'My service feedback with Heater Shop'
good delivery
Rointe KI1210RAD 1210W Digital Electric Radiator 1000mm 11 Elements
working well looks good in room
Trusted Customer
20 February 2015 19:13
'My service feedback with Heater Shop'
Good customer service
Elnur RF8E 1000W Digital Inertia Electric Radiator 735mm 8 Elements
My first choice was obsolete so I was offered this product. I am happy with the alternative, thank you