Customer Reviews

'Excellent service'

Heater shop gave a good description of all products available which helped me make the best choice. Delivery was quick. Delivery service used gave a one hour delivery gap which was very helpful.
Items well packaged. Will use again. Thank you

'Would order again'

Very efficient service and delivery

'Good quick service at a really good price'

Good quick

'Good'

Very helpful with all the information we needed

'Everything was spot on'

Superb service

'Spot on supplier'

Super quick delivery, very well packed. Spot on supplier, will use again.

'Totally recommend this store'

Excellent customer support, with no pressure to buy anything- the assistant spent about 15 mins on phone just helping me work out what was best for my home, and answering all my questions. So much more helpful that every other shop I’d spoken with, and really knew his stuff. Delighted with what I purchased. He really deserved the sale for all his attentive assistance, and now I am confident in the product and in the company.

quick efficient service and good prices

'Fantastic would certainly recommend'

Very helpful excellent service and delivered as arranged

Very friendly and helpful answered all my questions help me to choose the right heater

Great service. Delivered when they said they would and kept me posted on progress. Products were German and great quality.

Quick efficient service, competitive pricing

'Excellent consumer experience'

Easy contact, informative, competitive price and kept up to date with delivery by the highly efficient Louise Johnson

'Good value, speedy delivery.'

Smooth, easy transaction.

'Brilliant!'

Really fast delivery ( next day). Excellent service.

'Good value products Delivered fast. Good customer services Would reccomen'

Items well priced delivered fast. Good customer services Would recommend

'Perfect'

The heater is just what I wanted at a good price and delivered within a couple of days

Great service with timed next day delivery.

'Efficient'

Efficient ordering system however, no requested call back received

They kept in contact very well despite not having the item in stock at first

'I would certainly recommend The Heater Shop to friends'

My purchase went through the system without any hitch and Customer Service was excellent.

'Great service all round'

Bought three electric radiators (Haverland) from the Heatershop over the past year to update the ancient ones in our flat. Great value and they look brilliant. Delivery was great as well - we live in a third floor flat but it wasn’t an issue for them, we didn’t ask them to carry it up the stairs, they just did it (unlike other carriers who won’t deliver past the ground floor) which we were very grateful for.

'Perfect working, heating start straightaway, very useful, and easy to move'

perfect service

'Excellent'

Bought a dimplex heater. Product really well packed and arrived on time.
Would happily recommend Heatershop to anyone.

'Excellent service'

Excellent service. I order my heated towel rail and it was delivered the next day, especially impressed as I live in Aberdeen, Scotland. Well packaged and as described.

Easy to order online and received the package faster

'Nothing not to like!'

All very straighforward and simple. Web site did what it supposed to do. Telephone support went well. Goods arrived on time and as expected. Price point best value. Nothing not to like

'!st class'

Ist class professional service all round - price was good too

'Easy to order and arrived quickly'

Easy to order and arrived quickly

They delivered at the time stated and I will recommend them to others in future. A very good service.

Quick free deiivery

'A pleasure doing business'

Professional, friendly and quick service, all you could ask for

Took my order and sent my
Heater quickly.

Great service

'Quick turnaround'

Had what I needed, next day delivery included in the price and they use DPD meaning they provide you with an hour’s window as to when your delivery will arrive. Only downside is that there wasn’t an easily available ‘guest checkout’ meaning I had to set up an account in order to make a one-off purchase.

'Great service!'

Answered the telephone promptly . . . Person who answered was knowledgable about the products and gave good advice . . . Simple payment process . . . Great delivery service.

'Excellent'

Very good customer service. Quick next day delivery and delivery included in price.

'Great service!'

Great next day service, excellent communication & product nicely packaged. Thank you.

Easy ordering, quick delivery

Brilliant, quick delivery, excellent packaging to minimise damage

'Great service'

Great service my new heater arrived in a few days packaged very well love my new heater was easy to install too!

Excellent prompt delivery.

Good,fast service

'Very good all round'

Great service and all delivered on the arranged day

'Excellent Service'

Excellent service

'Conservatory heater'

speedy delivery
easy web page to use
good value for money
heater is amazing in my conservatory

'Excellent'

I was told that I would have to wait but they kept me informed has to when they would have new stock thanks

'Hot service with my heater order !!'

Excellent service easy website ,my order arrived in promised timescale, 3KW heater working well.

Very good service and company

Excellent, user-friendly website with good product information and guidance. Competitive pricing on Rointe D-series heaters with next-working-day delivery included.

Helpful on the phone before purchase and item very quickly dispatched after order. Packaged very securely as well.

Great service and delivered next day

'New heaters came next day'

Excellent value and very quick delivery.

'Great service'

Man on phone checked stock and arranged free next day delivery arrived by midday. Unit looks smart and works great in our static caravan

'Excellent company, will use again'

Good delivery time, very pleased with product. Absolutely no problems

No Problems..

'The heater shop is the shop for heaters.'

I found the whole experience, faultless, and the delivery fast and efficient.

'Excellent company to deal with.'

Good, sound and individualised advice.

'Would highly recommend the heater shop to anyone'

Fantastic service and delivery

'Great'

Great service and prompt

'Delighted returning customer'

I am a returning customer and now have 4 heaters from you. Delighted with them and the efficient service and packaging is second to none.

'Perfect all round service'

Super fast delivery, competitive prices, excellent web stie , full of the information you need to select the correct size heater you need

Good stock held, friendly staff, helped loading up the purchases.

'Very good servuce'

The heater was delivered very quickly

Good price and good delivery

'Excellent advice'

First class

'Great service'

Ordering process was simple and fast. The heater arrived the following day. Great service.

'So pleased, I bought two more!'

Amazing service. An email arrived within half an hour of ordering to tell me that the heater had been dispatched. It arrived the following day in an hour time slot given to me that morning.
The heater was very very well packaged.
It looks amazing and, despite its size, it belts out the heat! The controls are easy to use. I am so delighted that I have ordered and received another two.

'Good service'

Speedy delivery of my remote control unit.

Best price, delivered when said.

'Very good heaters.'

The heater is very good. This is the 2nd heater I've bought from heater shop. The delivery man Lineekela was very kind and helpful. I would have given 5 stars but again for the second time the screws that were included in the package were not appropriate/enough to fix the heater to the wall. Other than thst these are good heaters.

'Excellent !'

Excellent prices , friendly staff super delivery!

Jack was able supply a quote for my property quickly and assisted me with collection as I needed the heaters within hours.

Excellent service, kept us up to date with progress of the order

Fantastic service wil63+59l use again.

I purchased 3 elnur rxe heaters on the phone, which I saw on line. Brilliant service, very pleased. Thanks.

all delivered on time very good updating on delivery

Great product and fast delivery

'Excellent'

Hi. Always speak to Joe. He's always helpful and knowledgeable. Will always recommend heater shop.

'First class.'

It couldn't have been better, thanks, an excellent company to deal with.

This is the second purchase made and the service and delivery was just as good as the first time. No hesitation in using the Heater shop again.

Very good, fast delivery!

'These guys walk the walk!'

Phone response excellent, “can do” approach works well, shipped my heater as soon as I placed order, not many people would really bother at 3.30 pm on a Friday, confirmation of order and confirmation of shipping came minutes after order placed. Delivered Monday morning! Brilliant job!

'Very happy with the heater and delivery service.'

The heater was bought on behalf of my 84 year old mother in law. Very easy purchase process, and delivery was prompt, on time and efficient, with the driver bringing the heater in to ma-in- laws 1st floor apartment. She's delighted with the heater's style, performance and efficiency.

Very efficient

'Very good!'

Helpful, good product knowedge and very speedy with the delivery. One minor fault, delivered on a pallet with lots of shrink wrap, a pain to get rid of including the heaters packaging. Not their fault, more the delivery companys, not withstanding the driver was polite, but in a rush?

'An efficient service with clear information'

An efficient service with clear information

Yes would recommend and buy again

Fast and efficient. Arrived within 18 hours of ordering.