Customer Reviews

Fast delivery, order Dimplex radiator late afternoon & delivered next day. Even had email & text with time slot.... cant get better than that.

'Excellent product excellent serive'

excellent product excellent service - came day after order and at a good price, with no delivery problems.

Yes

'Great customer service.'

Great customer service. Quick delivery. Knew exactly what I wanted. Will recommend.

Service is brilliant
Next day delivery

Fantastic prompt service and delivery.

Well packaged items quick delivery and competitive price

'Excellent service'

Excellent service. Telephoned for advice then rang back & ordered, arrived next day.
Who could ask for more!

'Well packed and keen price.'

product exactly as description & expected. Keely priced, extremely well packed on pallet. Prompt despatch

'Dream to deal with - great service'

Easy ordering, prompt hassle free delivery. Goods well packaged

Great service

'Excellent service'

Excellent service and great value. Rapid delivery too, highly recommended supplier. Thanks

'Hot Stuff'

Hater shop is a fantastic retailer, good range of items and competitive pricing.
Quick and efficient delivery service.
Stiebel eltron 750w panel heater is fabulous, easy to fit, looks good, works great!

'Very good service'

Delivery on time ringing ahead so we could get home from work and not have to waste a whole day waiting in.

Prompt and reliable

This is the second heater I have ordered and again received excellent service.

'Great products and service!'

Great products and service. Easy website with super fast delivery.

'Excellent service and information'

information on all their products are brilliant, you know what you are buying before you choose. excellent service from ordering to arriving without any delays. thank you

Quick, efficient and well priced

'Excellent service, efficient heater.'

A good choice of products and the heater I ordered arrived within three days. Great service.

'Great experience'

Easy selection of correct heater.
Good price.
Quick delivery.

I am very impressed with the delivery time and the product meets my expectations.

'Main oven element replacement'

I found the element easy to find on your web site and received it only two days later. As this was the main oven element it would have been difficult without it. Well done good servive will use you again if the need arises

'Amazing service'

Rapid delivery and exactly as described. Amazing service.

'Easy company to deal with!'

Web site was easy and deivery was excellent.

'Top product and great service'

The service and delivery was excellent. The website was very informative and the ordering on line was so easy.
The radiators are now installed which was easy and having the comfort of a 10 year guarantee is great peace of mind.

easey to find on internett and fast delivery.very pleased could not ask for more

Excellent phone service from the salesman. Super quick delivery. Excellent packaging.

'Quick and helpful service'

Helpful on phone, very quick delivery, heaters very effective

'Good quality item'

Good quality item. Delivered as promised with plenty of updates. Very well packed. Heater looks good. Manual takes a bit of reading! But the control panel takes you through it anyway. Have yet to determine usage costs.

'A1 service'

Really great service ordered the heaters on Monday and came Wednesday excellent heaters definitely by from them again

'Easy to use and a very professional service'

It was easy to order online. The towel rail arrived just when I was told it would. Well packaged. Perfect condition. Excellent especially as I ordered a few days before Christmas.

Good

good service and delivery

'Excellent service'

Excellent service

'A really good heating product company'

Excellent website, product and service. Thank you.

'Great'

Speedy delivery. Happy with the product

Easy ordering, fast efficient delivery and well pavkaged.

arrived on time, very well packaged, placing order was easy and communication excellent

Excellent service

'Nice radiator, good service.'

Everything from ordering to delivery spot on date time as written

'Great swift service.'

Great swift service. Item as advertised.

Easy ordering process, very helpful telephone enquiry in regard to the Creda electric heater and very prompt delivery - ordered 11-00 am Monday, delivered 9-10 am Tuesday. The heater was promptly installed and we are very pleased with the end result. We have no reservation in recommending the excellent service provided by Heater Shop

'Excellent service'

great fast service and aftercare second to none really competitive prices brilliant to deal with

'Excellent product (Heater) at a very good price. Will deff. buy again here.'

Very prompt delivery, just as I needed.

Easy to deal with

It arrived on time and worked first time really impressed with the packaging have bought other heaters on line and they have been damaged

'Brilliant service'

Fast delivery and great product at fair prices.

'Brilliant'

Very efficient, next day delivery. Well packaged.

Excellent service would use again

Swift & efficient

Delivered while I was in albeit a day later than expected.

Marvellous. My order arrived almost by return.

'Very Pleased.'

Good price for products and lots of choice. Very quick delivery.

'Great product.'

Very easy to order on line. Was able to track the item when it was out on delivery which was very helpful. Looks just like a radiator and gives out good heat. Setting up the heating times was a little bit tricky but I seem to have eventually mastered this so only heats up when I want it to. Over all very happy with the product and the service.

GOOD QUALITY EASY TO FIT

Excellent service. Quick delivery, no issues at all.

Excellent service free Post & packaging fast delivery.

'Fab'

Great product - great service

'Highly recommended'

Excellent service very impressed how quick delivery.

'Brilliant room heater - look no further '

Excellent service - good choice, arrived in less than 24h - boxed and bubble wrapped like a Ming vase!!

Builder sourced heater so I had no contact with Heater Shop.

'Great heater.'

Excellent service and delivery. Heater was well packed and looks really smart on the sunroom wall. Really takes the chill off the room (3m x 3m) even on low settings and more than enough spare to heat the room in the chill of winter. Programs can be a bit difficult to understand, but read once then read again. There is a mistake on page 29 of the instructions, where it shows the control panel: manual mode LED (6) and economy mode LED (7) They should be the other way round. That confused me at first.

Excellent attention to detail and kept informed of the progress of my order all the time.

'Fast and cheap.'

Fast and cheap

Excellent all round

'Efficient Service.'

A very good experience- efficient and friendly customer service . Heaters were delivered quickly and well packaged. An easy ordering system.

'Excellent service'

Very fast and with good information re delivery time. Good price, too.

'Based upon positive service, I would use heatershop again.'

Delivered on time by a carefull courier, buying online straight forward and easy. Prices competitive, & the reason to buy a specific product from heatershop.

'Good timing'

Arrived on time

quick to deliver, haven't had to ring and complain about anything (unusual for a large quantity of online ordering) reasonable pricing

'Great service'

Great service. Placed order that arrived exactly when they said i would. Very happy with the product too

'Heater purchase'

Excellent delivery service. Arrived when stated .well packaged for a big item and no issues.

'Great customer service'

quick delivety friendly service

A great company to deal with, the staff were helpful and efficient. Order made on a Wednesday heater delivered next day. Highly recommended.

'Easy to assemble'

Fast delivery. Would recommend and buy again

Excellent service very helpful.
Delivery not so good.

'First class service.'

Staff were courteous & knowledgeable. I was kept informed regarding a delay in the product coming into stock.

Good information provided when phoning about the product, order processed immediately plus excellent next day delivery service and it was free of charge. 10/10 for the Heater Shop and will definitely recommend you to our friends and family.

'Perfect service'

Heater arrived extremely well packaged and very quickly.
A great little heater and fitted into our small cloakroom perfectly.
Would use again.

'OK but delivery day missed'

Overall good but promised a certain delivery day at purchase and then confirmed the following day later. It was inconvenient.

'Buy from them'

quick and good service delivered on time very good thank you

'Everything worked well'

Everything worked well, from the order process to the delivery process

'Great heater and company bad choice of delivery company.'

Product was as described very competitive price, available in a wide range of sizes/wattage, the downside was the courier leaving it out in the drizzle and marking it as signed for by myself, when I fact no one signed for it.

'Would use again'

Excellent service and very pleased with the product

Great service, I’m pleased with my heaters.

'Quick, reliable.'

I would recommend this heater, it was installed in my new orangery, beautiful, modern and very easy to install.

'Great service and excellent price'

Very helpful customer service team who saved me £100 through alternative product recommendation.

Product delivery was very prompt

Very good product good value and easy to fit

'Excellent service from all departments'

The phone advice the technical advice and delivery where all first class

'Good Product and price'

It’s always a worry buying on line !
But not in this case. Our order a Electrorad radiator was delivered on time and well packaged.
Very pleased

'Fast and cheapest.'

The order was delivered very quickly.
They were also the cheapest.

'Excellent quick delivery'

Excellent very quick delivery

Very good

The service was first class, beyond reproach the quoted delivery date given as Monday delivery was. next day within 24 hours.