Customer Reviews

They delivered at the time stated and I will recommend them to others in future. A very good service.

Quick free deiivery

'A pleasure doing business'

Professional, friendly and quick service, all you could ask for

Took my order and sent my
Heater quickly.

Great service

'Quick turnaround'

Had what I needed, next day delivery included in the price and they use DPD meaning they provide you with an hour’s window as to when your delivery will arrive. Only downside is that there wasn’t an easily available ‘guest checkout’ meaning I had to set up an account in order to make a one-off purchase.

'Great service!'

Answered the telephone promptly . . . Person who answered was knowledgable about the products and gave good advice . . . Simple payment process . . . Great delivery service.

'Excellent'

Very good customer service. Quick next day delivery and delivery included in price.

'Great service!'

Great next day service, excellent communication & product nicely packaged. Thank you.

Easy ordering, quick delivery

Brilliant, quick delivery, excellent packaging to minimise damage

'Great service'

Great service my new heater arrived in a few days packaged very well love my new heater was easy to install too!

Excellent prompt delivery.

Good,fast service

'Very good all round'

Great service and all delivered on the arranged day

'Excellent Service'

Excellent service

'Conservatory heater'

speedy delivery
easy web page to use
good value for money
heater is amazing in my conservatory

'Excellent'

I was told that I would have to wait but they kept me informed has to when they would have new stock thanks

'Hot service with my heater order !!'

Excellent service easy website ,my order arrived in promised timescale, 3KW heater working well.

Very good service and company

Excellent, user-friendly website with good product information and guidance. Competitive pricing on Rointe D-series heaters with next-working-day delivery included.

Helpful on the phone before purchase and item very quickly dispatched after order. Packaged very securely as well.

Great service and delivered next day

'New heaters came next day'

Excellent value and very quick delivery.

'Great service'

Man on phone checked stock and arranged free next day delivery arrived by midday. Unit looks smart and works great in our static caravan

'Excellent company, will use again'

Good delivery time, very pleased with product. Absolutely no problems

No Problems..

'The heater shop is the shop for heaters.'

I found the whole experience, faultless, and the delivery fast and efficient.

'Excellent company to deal with.'

Good, sound and individualised advice.

'Would highly recommend the heater shop to anyone'

Fantastic service and delivery

'Great'

Great service and prompt

'Delighted returning customer'

I am a returning customer and now have 4 heaters from you. Delighted with them and the efficient service and packaging is second to none.

'Perfect all round service'

Super fast delivery, competitive prices, excellent web stie , full of the information you need to select the correct size heater you need

Good stock held, friendly staff, helped loading up the purchases.

'Very good servuce'

The heater was delivered very quickly

Good price and good delivery

'Excellent advice'

First class

'Great service'

Ordering process was simple and fast. The heater arrived the following day. Great service.

'So pleased, I bought two more!'

Amazing service. An email arrived within half an hour of ordering to tell me that the heater had been dispatched. It arrived the following day in an hour time slot given to me that morning.
The heater was very very well packaged.
It looks amazing and, despite its size, it belts out the heat! The controls are easy to use. I am so delighted that I have ordered and received another two.

'Good service'

Speedy delivery of my remote control unit.

Best price, delivered when said.

'Very good heaters.'

The heater is very good. This is the 2nd heater I've bought from heater shop. The delivery man Lineekela was very kind and helpful. I would have given 5 stars but again for the second time the screws that were included in the package were not appropriate/enough to fix the heater to the wall. Other than thst these are good heaters.

'Excellent !'

Excellent prices , friendly staff super delivery!

Jack was able supply a quote for my property quickly and assisted me with collection as I needed the heaters within hours.

Excellent service, kept us up to date with progress of the order

Fantastic service wil63+59l use again.

I purchased 3 elnur rxe heaters on the phone, which I saw on line. Brilliant service, very pleased. Thanks.

all delivered on time very good updating on delivery

Great product and fast delivery

'Excellent'

Hi. Always speak to Joe. He's always helpful and knowledgeable. Will always recommend heater shop.

'First class.'

It couldn't have been better, thanks, an excellent company to deal with.

This is the second purchase made and the service and delivery was just as good as the first time. No hesitation in using the Heater shop again.

Very good, fast delivery!

'These guys walk the walk!'

Phone response excellent, “can do” approach works well, shipped my heater as soon as I placed order, not many people would really bother at 3.30 pm on a Friday, confirmation of order and confirmation of shipping came minutes after order placed. Delivered Monday morning! Brilliant job!

'Very happy with the heater and delivery service.'

The heater was bought on behalf of my 84 year old mother in law. Very easy purchase process, and delivery was prompt, on time and efficient, with the driver bringing the heater in to ma-in- laws 1st floor apartment. She's delighted with the heater's style, performance and efficiency.

Very efficient

'Very good!'

Helpful, good product knowedge and very speedy with the delivery. One minor fault, delivered on a pallet with lots of shrink wrap, a pain to get rid of including the heaters packaging. Not their fault, more the delivery companys, not withstanding the driver was polite, but in a rush?

'An efficient service with clear information'

An efficient service with clear information

Yes would recommend and buy again

Fast and efficient. Arrived within 18 hours of ordering.

'Right product delivered on time'

Advice on which product to buy was very helpful.
Prompt delivery. I was out on the first delivery day. Easy to set up new delivery date, prompt delivery. Cardboard packiaging had had a few bumps but contents were in good condition.

Great service
Great product

Very helpful and efficient, delivery was quick and no damage to anything. Will use again when parts are needed.

'Easy to use site'

Easy sales experience

'Enabled an EPC grade D from a failure of F so the cottage can be let.'

Excellent delivery driver very helpful putting the pallet in the garage.

'Just what we wanted. Very Pleased.'

Excellent Service and communication

'Heated Towel Rail'

Very good service and product description

******

A first class service from beginning to end, from advising on the best radiator for our requirements, to delivering it exactly on time and at a very competitive price. I will certainly be using them again when the need arises.

did well ---would buy again

'Happy'

Well packed and delivered promptly.

'Needed radiators, they had them in stock, we bought them'

Came to the shop from Northampton having visited the website. Given personal, knowledgeable advice, bought two radiators from stock., now fitted doing the job required. Perfect

'Excellent customer-focused service'

Ordering was a breeze on the well laid-out website and the item arrived exactly when advised. Item was very well packed with plenty of bubble-wrap protection - often lacking with some companies. I particularly appreciated being kept informed with the order and delivery. Highly recommended and will definitely use this company again.

'Recommended quality and service.'

First class

'New heaters'

Spot on very good and easy to order and fast delivery

'Excellent'

The deliveries are always on time and you are kept informed

Amazing service. ordered item mid-afternoon, received it next day at 11.30am

The heater came quickly and well packaged

Best price and quick delivery, well packed with nothing damaged

'Great service'

Super fast delivery at a great price. Easy to use website.

No problems placing order and very fast delivery. Good quality product.

I was very pleased with my heater for my conservatory. I have only just had it fitted. It was delivered very quick the service was excellent, thank you.
I must tell you the template was the wrong one but the person who fitted the heater managed to sort something out. The heater looks very smart on the wall, I'm very pleased with it.

Good service, quick delivery

made ordering and paying very straightforward,contact was easy to speak and understand.

Good service, product arrived in time as promised.

'Old fashioned service, modern cometitive pricing !'

I initially called Heater Shop for advice, which was answered by the person who answered the call. I made my order online, acknowledged, advised all the way through and delivered on time. The fitting electrician was complimentary about the product and I was delighted with the price !

'Good Purchase'

Arrived promptly and as described

'Will order more'

Great product and was delivered very quick