Customer Reviews

Quality products and delivery services were great

'Great company'

very good web site clear and good choice ,fast delivery, competitive price

'Terrific service and excellent products'

Advice offered on the phone regarding my choice of radiator was really helpful and all my questions were answered fully giving me confidence to order on-line. The website purchase was very straightforward and delivery was made exactly as advised. I fully recommend the Heater Shop.

Did what they promised to do. You can't ask for more than that. Excellent.

'Excellent Service'

Easy to find what I been advised to purchase at the best price I could find. Arrived within 24 hrs of purchase; well packaged. Will be ordering 2 more.

Excellent radiator and a good price.

Excellent communication, next day delivery and heaters installed.

Excellent service, product, price and delivery.

Delivered the heaters on time, great service thank you

First time using heater shop.found the whole experience brilliant.very pleased with the service and the product will definitely use them again.

'Excellent Service'

I ordered the heaters on Friday and paid for delivery on Saturday, I was kept up to date with the delivery all the way. I bought 2 Haverland heaters for my conservatory and they were packed exceptionally well. I have only switched them on for a few minutes to make sure they worked but will be using them a lot more as the weather gets colder.

'Great product and an excellent price. Keep up the good work.'

They explained the product well & gave excellent service.

'Good fast service good product'

Good fast service. Good product

Really quick delivery

'I am very happy with the service given by Heater Shop.'

I would recommend them to others looking to buy electric radiators.

'Brilliant, excellent customer service'

Very good customer service. Helpful and friendly. Just 1 easy phone call and then prompt delivery.

'Delivery mess up'

Used heater shop twice now. The first time was really good. Great communication, kept informed of delivery day etc. This time round I ordered online as normal and put in a delivery address where the heater were to be installed. They turned up at my own house, no warning. Lucky someone was home. I then spent half a day emptying my van and delivering them to site. 3 storage heaters, loads of bricks and a towel rail. Wasn’t happy

'Very helpful and a fast delivery'

fantastic service

'Great! Always use this company!'

Best price available that I could see.
Heater well packed arrived on time good communication telling me when to expect it.

'Easy firm to deal with.'

Easy to deal with. Good communication. Fair price and delivery on time. Excellent.

'Very good advice about the best Hester to buy with WiFi connectivity'

Very good service and advice on choice of heaters for my workshop
Needed floor mounted units with Wi-Fi connectiviy

'Good seller'

Good heater, best price. Delivered quickly and well packaged.

'Great service and price'

Thay were very helpful when I phoned regarding my order and radiators were delivered next day. Price was excellent

'Will use heatershop in the future'

heater was delivered very quickly and well package.

'Dimplex Quantum'

I knew which heater I wanted to purchase so ordering online was very simple.
On the day of delivery I called their 'office' and spoke with a gentleman who was able to confirm the expected time of arrival.

great service

'100% in every way.'

Good prices, rapid delivery - thank you !

'Brilliant'

Top service top quality heater thanks

'Supply a wall panel heater'

Quick response and good on-time delivery

'Happy'

Quick and efficient service

'Excellent!'

Excellent service. They answer the phone straight away and know what you are talking about, their products etc. Delivery arrangements were perfect and on right date and time. We are very pleased with the three electric radiators that we bought. Thank you.

'Excellent service'

It was easy to order and the delivery was next day. It would have been free delivery but as I wanted it to arrive before midday, I paid £3.50 which I thought was very reasonable.

'Method of delivery not suitable'

Delivery took place on the day I was given but the delivery vehicle was too big for a residential street with cars parked on street. Also the storage heater arrived on a pallet, wrapped in plastic. This might be fine for delivery to a workplace or industrial premises but not for delivery to a home. Consequently, with assistance from delivery driver, I had to unpack the heater and trolley it in a number of journeys to my flat. The driver was helpful but I think you need to take account of the fact that not all deliveries are to industrial premises.

'First class'

Everything. Prompt answering of the telephone the knowledge of the product and delivery all perfect.

Start to finish excellent service. I will shop nowhere else

'Excellent staff help and support.'

Honest and knowledgeable Representative.

'Looks really good , modern'

Very good contacts pleasent

'Excellent service'

Heater shop gave a good description of all products available which helped me make the best choice. Delivery was quick. Delivery service used gave a one hour delivery gap which was very helpful.
Items well packaged. Will use again. Thank you

'Would order again'

Very efficient service and delivery

'Good quick service at a really good price'

Good quick

'Good'

Very helpful with all the information we needed

'Everything was spot on'

Superb service

'Spot on supplier'

Super quick delivery, very well packed. Spot on supplier, will use again.

'Totally recommend this store'

Excellent customer support, with no pressure to buy anything- the assistant spent about 15 mins on phone just helping me work out what was best for my home, and answering all my questions. So much more helpful that every other shop I’d spoken with, and really knew his stuff. Delighted with what I purchased. He really deserved the sale for all his attentive assistance, and now I am confident in the product and in the company.

quick efficient service and good prices

'Fantastic would certainly recommend'

Very helpful excellent service and delivered as arranged

Very friendly and helpful answered all my questions help me to choose the right heater

Great service. Delivered when they said they would and kept me posted on progress. Products were German and great quality.

Quick efficient service, competitive pricing

'Excellent consumer experience'

Easy contact, informative, competitive price and kept up to date with delivery by the highly efficient Louise Johnson

'Good value, speedy delivery.'

Smooth, easy transaction.

'Brilliant!'

Really fast delivery ( next day). Excellent service.

'Good value products Delivered fast. Good customer services Would reccomen'

Items well priced delivered fast. Good customer services Would recommend

'Perfect'

The heater is just what I wanted at a good price and delivered within a couple of days

Great service with timed next day delivery.

'Efficient'

Efficient ordering system however, no requested call back received

They kept in contact very well despite not having the item in stock at first

'I would certainly recommend The Heater Shop to friends'

My purchase went through the system without any hitch and Customer Service was excellent.

'Great service all round'

Bought three electric radiators (Haverland) from the Heatershop over the past year to update the ancient ones in our flat. Great value and they look brilliant. Delivery was great as well - we live in a third floor flat but it wasn’t an issue for them, we didn’t ask them to carry it up the stairs, they just did it (unlike other carriers who won’t deliver past the ground floor) which we were very grateful for.

'Perfect working, heating start straightaway, very useful, and easy to move'

perfect service

'Excellent'

Bought a dimplex heater. Product really well packed and arrived on time.
Would happily recommend Heatershop to anyone.

'Excellent service'

Excellent service. I order my heated towel rail and it was delivered the next day, especially impressed as I live in Aberdeen, Scotland. Well packaged and as described.

Easy to order online and received the package faster

'Nothing not to like!'

All very straighforward and simple. Web site did what it supposed to do. Telephone support went well. Goods arrived on time and as expected. Price point best value. Nothing not to like

'!st class'

Ist class professional service all round - price was good too

'Easy to order and arrived quickly'

Easy to order and arrived quickly

They delivered at the time stated and I will recommend them to others in future. A very good service.

Quick free deiivery

'A pleasure doing business'

Professional, friendly and quick service, all you could ask for

Took my order and sent my
Heater quickly.

Great service

'Quick turnaround'

Had what I needed, next day delivery included in the price and they use DPD meaning they provide you with an hour’s window as to when your delivery will arrive. Only downside is that there wasn’t an easily available ‘guest checkout’ meaning I had to set up an account in order to make a one-off purchase.

'Great service!'

Answered the telephone promptly . . . Person who answered was knowledgable about the products and gave good advice . . . Simple payment process . . . Great delivery service.

'Excellent'

Very good customer service. Quick next day delivery and delivery included in price.

'Great service!'

Great next day service, excellent communication & product nicely packaged. Thank you.

Easy ordering, quick delivery

Brilliant, quick delivery, excellent packaging to minimise damage

'Great service'

Great service my new heater arrived in a few days packaged very well love my new heater was easy to install too!

Excellent prompt delivery.

Good,fast service

'Very good all round'

Great service and all delivered on the arranged day

'Excellent Service'

Excellent service

'Conservatory heater'

speedy delivery
easy web page to use
good value for money
heater is amazing in my conservatory