Customer Reviews

'Good'

Ordered, delivered, got what I ask for, cant ask for any more than that

'Satisfied Custoner'

Excellent product, reasonably priced, and delivered on time.

First Class Service

Very Good price and very speedy delivery

'Helpful sales staff, prompt delivery. Heater works a treat. Thanks guys'

Excellent service. Highly recommended.

Great choice of heaters good price and quick delivery. Would recommend 100%.

On time.

'Nice product'

A nice product. Delivered really quickly

Excellent service

'Easy to use website, decent prices with fast delivery'

Easy to use website, decent prices and products in stock with fast delivery. All paperwork and invoice arrived promptly without the need to chase up anyone!

'Great price and service'

Very quick delivery and good communication

'Excellent service'

My order arrived when expected and I’m delighted with it.

Delivered when expected

'Satisfied customer'

Very quick delivery. The heater was extremely well packed, so it didn’t get damaged in transit.

'No complaints what so ever'

Good service. Next day delivery too(if items in stock). Cheapest price I found too.

'Not dimplex'

Ordered dimplex but i think recieived a copy

'With a space for improvement'

They are selling goods they don't have in stock. Customer service good, had to wait for unknown time, get smaller heater from them or cancel the order. Wasn't in a rush so waited, delivered 2 weeks later. Would use again but bare in mind that next day delivery promise might have a little delay...

'Fast delivery'

Great fast delivery and after sales care

'Excellent service. Excellent heater.'

Next day delivery and excellent communication. Can’t fault.

'Excelent website and easy to use and was delivered when they specified.'

There wedsite was very easy to use and all the information about the product was on the website so it provided me with everything that I needed to know to make the purchase.
I would recommend Heatershop to anybody that wants to purchase a electric heater.

'Great Service'

Excellent arrived on time and as described

'Great service'

Prompt Service, Quality Product, Good Price. I would be very happy to use them again

A little disappointed that after having ordered a heater online I was then contacted to say it was out of stock. The heater originally purchased was for a job which I had quoted for. I had to order a higher wattage heater at a higher price which will essentially have left me out of pocket on the job.
I also had to telephone some time later to request a VAT receipt as one hadn’t been emailed or sent with the order

'Good service fast delivery'

Bought 2 heaters online and we're delivered very quickly, excellent!

'Usual good service..'

Dimplex NS

Very helpful advice. Speedy delivery

Great service and a good price

'X'

Very prompt service, quickly delivered , excellent product

'As ordered'

came as ordered on time.

'Great service and price. Pleased with the heater so far.'

We needed a portable heater for our office shed and found The Heater Shop to be the most helpful and friendly. They took the time to understand our requirements and young Karl produced a free heat loss calculation to make sure we bought the correct size. Great price and quick delivery too, arriving the next day. Would buy from them again.

We decided on the Dimplex heater and have been pleased with it so far: simple to set up (just screw the feet on, plug it in and turn the dial to set the temperature), can be easily moved and produces a good amount of heat.

.they dealt with my order quickly & efficiently I would buy from them again

'Very Fast Service, less than 24 hours to deliver the Storage Heater.'

The service from the Heater shop was very good, we ordered the new storage heater just before Christmas as our old storage heater in the lounge had failed after 30 years of service. The heater arrived within 24 hours of ordering it and we managed to get an electrician to fit it before Christmas. We would definitely use the Heater shop again when our old storage heaters fail.

'Good product and a good service.'

Easy process when ordering with a prompt delivery service. Would recommend to any friends or family.

'Excellent'

No problems with ordering. Very pleasant, helpful people and the delivery came right on time. Have not used heater yet as I have to have it fitted but appears to be what I wanted at good price.

'Excellent service professional staff.'

Excellent service.

'One off my better suppliers'

Excellent service and fast delivery

I am vey happy with my heaters . I bought 3 for my salon .

'New water heater.'

They are always very professional.

'Good team you can talk to them about the product and super fast post thanks'

I would buy again from them easy to deal with

'First class Customer Service.'

Couldn’t have gone smoother. Bought on the Thursday in the Highlands and delivered Friday afternoon. Could give many retailers a lesson in world class customer service. Would definitely recommend them and would buy from them again.

Excellent service. Good price, arrived on time and very pleased with our heated towel rail.

'Ontime, well packaged'

Products arrived on time and well packaged. No issues

'Helpful, quality service and product'

quick and efficient heater arrived promptly was packed well, had to phone regarding some fitting data that they could not answer but passed me to the manufacturer so problem solved with issues.

'Easy and efficient to deal with.'

Delivered goods promptly and delivery man was most helpful.

'Good product, good price but dreadful delivery service through DPD.'

Dimplex is a good brand and this product was well priced and easy to fit. Our only issue is with the delivery service DPD but this may be specific to our area.

'Good product, delivery arrangements hit and miss!!'

Had an issue trying to order on line so rang up the person I spoke to was very helpful and remind the problem. I had a delivery problem despite checking this out fully. Assured would arrive next day, which was crucial, but didn't. Caused big problems having to arrange access etc, eventful given another date and time as late afternoon. Arrived first thing the next day!

'Great service.'

Great service. Fast & they checkedthat all= OK for delivery.

Very good

'Fast Cheap Heat'

Good price, Excellent packaging, Fast delivery

'This is a good item, well priced and well made'

I would recommomend this healter for a small room. It is in our sun room this winter and keeps the chil off, however a more powerful model would work better for us as well as in a larger room. It is well made and easy to move around. I would like to see it have a handle at both ends for easy moving as one side has nothing and gets very hot.

'Great company to deal with'

Excellent service as always even just before Christmas

'Very Impressed'

Wonderful service. Website easy to use, staff friendly, and prices are amazing. I'll be back!

First order was damaged in transit, replacement sent out with no hassle and arrived when they said it would.

'Excellent service.'

This is the third heater we’ve had from you and can’t fault the service, this one came within 24hrs.

Great service and fast delivery. Would buy again

'Heater was delivered one day later than quoted'

Heater arrived one day late. Good value and heater worked well

Very happy. I ordered two radiators which were delivered very quickly.

Was good except for the delivery which they said next day(Friday) but not delivered 'til the Monday

?

'Hot service from the Heater Shop'

Items required in stock, good price, fast delivery, well packed. Will use you guys again. Thanks

I had a good aftersales service. I spoke to them on my setting problems and they were efficient. A lady rings back later saying that they are aware of my problems in getting the heater hot and to ring heater shop back if any more problems. That gives confidence.

An excellent product.

Very efficient service and a prompt next day delivery.

'Great Price and Fast delivery.'

First time I’ve used Heater Shop. Very impressed with the prices and especially the really quick delivery service. Would definitely recommend and use again.

Quick service, prompt delivery. Very happy

'All good'

All good - product was well packaged and arrived quickly Great blue service.

Great delivery options and good range

Fantastic service, next day delivery. My customer was very pleased he had hot water back on so quick.
Definitely will using the heater shop again.

'Excellent'

Great service, great delivery time, would definitely recommend

'Good price, painless transaction.'

Good price, painless transaction.

'Great all round service'

Web site, ordering and delivery all excellent

'Awesome'

great prompt service

Very bad quality heater and also their refund policy

'Exactly as promised'

Rapid response to order, arrived as promised and very happy with heater

'Does exactly what ir says it will do'

Very quick service.

Great service. Next day delivery. When my electrician rang for technical advice he was pleased with the help he received.

'Very efficient'

Good range of products at competitive prices. I've now bought 4 electric radiators all delivered very promptly with a check to ensuere that we would be in.

PROFESSIONAL AND EASY TO UNDERSTAND

'Great phone assistance to find your perfect heater'

I was looking for a simple convector heater and it was great to speak to a representative on the phone who actually knew their products! These days so many calls are answered by call centre staff who don’t have a clue about products. I was also directed to a model that was perfect for my village hall and was cheaper than the one I was looking at. I would recommend the Heater Shop whole heartedly!

'Good service.'

Did what they said they would - delivered the right product the next day.

very helpful advice

Gr8 service, Very quick delivery and kept informed throughout the process. Would defo recommend.

I would buy again from Heater Shop very quick delivery

'Most Satisfied'

I will buy from them again becasue the product is first class they were most efficeint in the way the product was shipped and ease of instalation was excellent.

'Quick and efficient'

Quick and efficient. Delivery arrived within 48 hours

'ExcellentService'

The service was excellent

'Exellent customer service with a prompt delivery.'

Definitely recommended. The product and delivery meted expectations. We can ask for no more.