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Heater Shop - Customer Reviews

We use an independent third party review service to collect our customer feedback. This review service is a closed invitation-only platform, thus guaranteeing every single review we have received is matched to a genuine customer who has transacted with us.

We remain committed to providing the best customer experience to every customer and it is through a transparent feedback process that we truly understand what we really do right and, sometimes, wrong. You can be sure that our reviews, because of our relationship with an independent feedback service, are the opinions of genuine customers.

Feefo ReviewsClick to view our independent Feefo review profile

4.998% Positive (5,797 reviews)

Ratings based on data collected by third party reviewing platform.

5
90%
4
8%
3
1%
2
0%
1
1%

Latest Heater Shop customer service reviews

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Page 4 of 580
Excellent

Jeff Voke
6 December 2023 03:05

'Great Company to deal with'

Easy to use Website. Packaging when it arrived had protected it well fromn some obvious knocks and the delivery firm leaving it out in the rain!!

Thank you so much for your positive rating for your recent purchase from Heater Shop.

As an electrician I have installed numerous forms of electric heating and handled many different heater products, this is one of the best in terms of build quality and features that I have seen. The ability to be able to order colours by RAL No or restrict the controls if it is installed in a small hotel is leagues ahead of the majority of the competition.

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Excellent

Trusted Customer
5 December 2023 21:47

'Great heater for price'

Fast delivery and really great price!

Fantastic to hear, thank you very much for the really great review.

Fast delivery and really great price! Heats my medium sized rooms no problem. Feels good quality for the price and as I was on a budget and my dimplex 1000w heater which I thought was great, broke and I was alittle hesitant about other brands...can't fault this and is double the wattage which tbh don't need after 15 mins of been on can turn down to 1000w.

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Excellent

Hasan Ahmed
5 December 2023 10:39

We ordered the heater and its arrived on time.

The team here at Heater Shop is thrilled to receive such a great rating, thank you.

We ordered and arrived on time

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Excellent

Thomas Hankey
5 December 2023 09:38

Excellent service, speedy delivery and excellent product.

We're happy to see that you had a 5-Star experience with Heater Shop. Thanks for sharing.

Just what we needed. works well.

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Excellent

Trusted Customer
5 December 2023 08:21

'Dimplex monterey heaters'

Prompt delivery and helpful when replacement required.

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Purchased 8 heaters unfortunately 1 stopped functioning within a month and replacement was supplied under warrantee. Issues with courier SX but not supplier who were helpful in resolving.

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Excellent

Pamela Hart, Cambridgeshire
5 December 2023 07:06

'Great product. Worth every penny.'

Fast delivery. Came next day. Easy to fit with template. If you have tall skirting boards need to adjust the height. Great heat output and conservatory is now cost and warm.

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work.

Great product Well worth the money and heats up lovely.

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Excellent

Ndine-Ndekha G S Phiri
4 December 2023 13:02

'A good choice of electric radiator'

Quick and efficient service. Ease purchase to make, no gotchas. Delivery was made quickly and the appliance had not issues.

Thanks for your kind words about our products and services. We’re very grateful for customers like you and hope you stick with us for years to come.

My wife and I have just had a Haverland RC12.8TT - Electric Radiator, 1800W installed in our newly complete loft conversion. It does a great job of heating the whole space, which is the size of 2 double bedrooms put together. It is a little thirsty on electricity usage - we tend to have it on a few hours before bed to warm the room. Aesthetically it looks good, compliments any room very nicely.

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Excellent

Steven Watts
3 December 2023 17:52

GOOD SERVICE ARRIVED ON TIME AND I HAVE A NICE WARM ROOM

Thanks for your kind words about our products and services. We’re very grateful for customers like you.

Excellent

Diane Johnston
2 December 2023 09:43

Delivery was next day heater looks neat and stylish and gives a great heat output

Thanks for the 5-star review. The team at Heater Shop is thrilled you’re happy with your recent purchase.

Good price from the heater shop and easy to mount to wall

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Excellent

Trusted Customer
2 December 2023 09:29

'Good product.'

Ordering and payment was quick and simple. Delivered on time and heater works well.

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Heater Shop.

I had one of these already and it works well - so bought another.

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